Emergency Repairs

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Emergency Repairs

Only emergency repairs will be accepted informally but must be confirmed in writing as soon as possible. An emergency repair is only necessary if there is a fault/damage that is likely to cause injury, undue inconvenience or which makes the premises unsafe or insecure. Some examples are listed below:

  • A gas leak
  • Flooding or serious flood damage
  • A burst water service or a serious water service leak
  • A failure or breakdown of the gas, electricity or water supply to the property
  • A dangerous electrical fault
  • A serious roof leak

Other examples are contained in your lease agreement. If such repairs are necessary, you must immediately contact our office using the electronic maintenance request form (Click here), or by phoning the office on 07 3466 0261.

In the event the matter occurs after hours and is an emergency, please contact one of the contractors listed below.

Electrical repairs DL Electrical 0404 443 007
Plumbing repairs I Do Plumbing & Gas 0420 337 848
Locksmith Locksmiths 2 U 0404 037 349


How To... Handle Damages During a Storm:

Tropical storms are a way of life when living in QLD, so it is vital to be prepared for the worst situation. The following guidelines are the best points of contact for any emergency you may face in a storm. We cannot stress enough that contents insurance is the sole responsibililty of the Tenant, adn without it you will be unable to recover any damaged personal belongings in the event of a storm. Please click on the links below to take you to the RTA Fact Sheets.

Natural Disaster Fact Sheet
General Tenancy Agreements Fact Sheet

If in emergencies, please contact the below numbers for assistance.


Who to contact…

Contact details…

Fallen trees, sandbagging, temporary shelter & tarps


13 74 68

Dangerous powerlines & loss of power


13 19 62

Flash flooding


13 74 68

Minor water damage

Gillies Plumbing

0408 646 003

Road conditions & safety


www.racq.com.au or 13 19 40

Weather conditions/forecast

Bureau of Meteorology

www.bom.gov.au or 07 3239 8700

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